Slimline/Compact Range Update
As you are very likely aware, we have had an issue with a shortage of a component that was contained within our Slimline/Compact range of panels. This is just post to let you know we now have stock of these components and our normal lead times have now resumed.
For outstanding orders, we have been contacting customers to let them know a delivery date. If you have not received an email or would like to know if any alternate date is possible, please contact me to get that arranged.
We have put measures in place for the future so this will not happen again. At all times, we are keeping a 6-12 month supply of this component in our warehouse as the lead time for these can be very unpredictable.
This has been an extremely embarrassing and stressful time for us all at RB1 LTD and we would like to thank each and every one of you for your patience and understanding.
Many thanks.
Dan Ward.
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